Cookies Policy

Last updated: 1 October 2026

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, understand how visitors use it, and in some cases support advertising. This Policy explains how Ivy Connection PLC uses cookies and similar technologies (such as local storage) on ivymessenger.com and related domains. The Ivy Messenger mobile application itself does not use browser cookies, as it is not a browser-based product; any in-app analytics are covered by our Privacy Policy.

2. Types of Cookies We Use

We use four categories of cookies:

  • Essential cookies: required for the website to function — for example, maintaining your session while completing the waitlist or sign-up form. These cannot be disabled.
  • Performance cookies: collect anonymised data about page load times and errors so we can improve site reliability.
  • Functional cookies: remember preferences such as your selected country on the waitlist form, so you don't have to re-enter it.
  • Analytics & marketing cookies: help us understand which content and channels drive sign-ups, and measure the performance of our marketing campaigns. These are only set with your consent.
We do not use cookies to track your activity inside the Ivy Messenger app, and we do not use cookies to profile message content — message content never reaches our servers in a readable form.

3. Third-Party Cookies

Some cookies on our website are set by third-party services we use, including web analytics providers and the Google Maps embed on our Contact page. These third parties may set their own cookies subject to their own privacy policies. We only enable non-essential third-party cookies after you provide consent via our cookie banner.

4. How to Control Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to refuse all cookies, accept only first-party cookies, or delete cookies after each session. Note that blocking essential cookies may prevent parts of the website — such as form submission — from working correctly. You can also withdraw consent for analytics and marketing cookies at any time by adjusting your preferences in the cookie banner, accessible from the footer of any page.

5. Changes to This Policy

We may update this Cookies Policy periodically to reflect changes in the cookies we use or for legal reasons. We encourage you to review this page occasionally. The "Last updated" date above reflects the most recent revision.

6. Contact

For questions about our use of cookies, contact us at:

Ivy Connection PLC
Ste 18, 100 Borough High Street, London, SE1 1LB
Email: privacy@ivymessenger.com